In: General
22 Oct 2009So you have developed some great surveys. Now you need to determine the best way to distribute surveys and an easy and convenient way for respondents to return the completed surveys. A survey is useless if respondents do not receive the survey in a timely and convenient manner and if they do not have an [...]
In: General
2 Sep 2009You’ve been asked to conduct a customer satisfaction survey so that you can see if there are any changes in how your company’s sales department, which you are a part of, can help improve their service offerings. No one knows your department better than you because you’ve been doing your job longer and better than [...]
In: General
16 Aug 2009One thing that really amazes me about the Internet is the level of value it’s brought to information. Just look at Google: one of the most recognizable and powerful companies in the world. Based on what? Possession and leveraging of information. It’s an information economy, and the more information you have, the more leverage you [...]
In: General
14 Aug 2009A survey is a method of gathering information from a number of individuals, known as a sample, in order to learn something about the larger population from which the sample is drawn. Although surveys come in many forms, and serve a variety of purposes, they do share certain characteristics. In order for the objectives of [...]